We also had problems with the unexpected SARS-CoV-2 pandemic
(severe acute respiratory syndrome coronavirus type 2).
All work processes and especially the planning of presence were more challenging than expected.
Protecting the health of our employees, their families and, last but not least, our customers had absolute priority.
In retrospect, we can say that although this pandemic caused us some headaches in terms of scheduling, in the end we were able to make optimal use of the digitalised processes to be available for our customers. From a business point of view, the past year 2020 was a great success!
First and foremost, we would like to thank our customers for the trust they have placed in us and especially our employees – it was a great team effort!